All database administration activities from Oracle DBA support service
- Concurrent Manager Administration, monitoring, troubleshooting and alerts
- Capacity and maintenance planning
- Oracle E-business Suite Application security maintenance and management
- Managing Oracle Applications forms, report servers, concurrent manager, Web Server
- Troubleshooting of form server and report server
- Maintenance of Oracle Application Manager (OAM)
- 24x7x365 Oracle EBS support
- Reporting and resolving all Oracle support related issues. Complete ownership of Oracle Support SRs
- Cloning using Adclone, Rapid clone and Autoconfig and standard Oracle Database Refresh.
- Data migration from legacy system database, ERP
- Database and Application performance tuning.
- Performance Tuning and pro-active measurements of future planning.
- Installation of Oracle statistics collection mechanisms and quarterly database growth summaries
- Custom object installations and maintenance
- Training and mentoring client staff
- Backup & Recovery Strategy.
- Initial configuration review and problem identification
- Continuous monitoring of Oracle database and EBS
- Periodic performance analysis & identification of tuning activities
- Configuration change management
- Implementations and Upgrades for Applications and Database
- Patching and maintenance planning
- Complex architecture and design (DMZ, load balancing, shared file systems)
- Core framework (XML Publisher, Workflow, Concurrent Managers)
- Shared-Tier Architecture planning and designing